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doxoINSIGHTS Delivers Transparent Bill Cost Comparisons for every City, County and State in the Country

doxoINSIGHTS, one of the six essential elements of doxo’s All-in-One Bill Pay solution, gives users visibility into bill costs anywhere in the country and includes doxo’s unique Cost of Bill Index (COBI)—a standardized measure of the local cost of household bills, which comprises the largest part of US household cost of living.

Managing monthly bills has long been a fragmented and opaque process for consumers. From fluctuating utility rates to varying service costs, households often lack clarity on whether they are paying a fair price compared to neighbors or across regions. This lack of transparency can lead to overpayment, financial stress, and difficulty planning monthly budgets.

Recognizing the need for greater clarity, doxo developed doxoINSIGHTS, one of the Six Essentials of doxoBILLS All-in-One Bill Pay. Insights empowers users to compare costs for services across 97% of U.S. zip codes and introduces the COBI, based on doxo’s nationwide bill payment statistics for the thirteen most common household bill categories.

The Problem: Hidden Costs and Regional Variance Leave Consumers Guessing What They Should Be Paying for Bills

Consumers increasingly demand transparency and control over recurring payments, yet bill costs vary widely by location and service provider. Many households unknowingly pay more than necessary due to lack of comparison tools, fragmented billing platforms, and inconsistent pricing information.

According to doxo research, discrepancies in utility and service costs across the U.S. can reach hundreds of dollars per household annually, while traditional bill pay methods provide no guidance for smarter decisions.

“US Households are under significant economic stress in times like these, and doxoINSIGHTS data provides critical transparency and a clear method to compare bill costs for any location in the country, empowering consumers to identify savings opportunities and understand how their costs compare to others locally and nationwide,” said Steve Shivers, Co-founder and CEO of doxo. “Information is power. doxoINSIGHTS delivers consumers unparalleled transparency for the most essential components of the cost of living, enabling households to make more informed and confident financial decisions.”

The Solution: Transparency. Comparison. Empowerment.

With doxoINSIGHTS and the COBI, users gain instant access to actionable cost data:

  • Compare 45 different service categories for any city, county or state in the US
  • Understand how bills stack up relative to the national median via doxo’s Cost of Bills Index (COBI), where 100 represents the national median and local values indicate above- or below-median costs (e.g., Seattle, WA: 141; Charleston, WV: 55)
  • Leverage data aggregated from tens of millions of payments across 120,000+ providers in 45 service categories
  • Access insights at the state, county, and city level, reflecting real household bill pay behavior
  • Identify potential savings opportunities and make more informed financial decisions, all from a secure doxo dashboard
  • Integrate with other doxoBILLS essentials to manage, pay, and protect all bills in one place

doxoINSIGHTS data provides the most comprehensive and reliable view of the Bill Pay Economy™, quantifying actual consumer spending on recurring bills and enabling households to understand local, regional, and national cost trends.

doxoBILLS: The Six Essentials of Bill Pay

doxoINSIGHTS, is one of six foundational elements of doxoBILLS—the industry’s most comprehensive approach to secure, streamlined bill management:

Together, these six essentials empower consumers to manage and pay all their bills with one login, on any device, using any payment method—while maximizing control, visibility, and security.

Built on doxo’s advanced Bill Pay OS, doxoBILLS enables users to manage their finances with confidence and clarity—anytime, anywhere.

doxoPLUS is a monthly subscription providing advanced bill pay protections for $5.99 per month (plus applicable tax).

About doxo

doxo delivers innovation that transforms the bill pay experience for consumers, billers and financial technology providers. For over 10M consumers, doxo’s all-in-one bill pay makes it simple to organize and pay any bill on any device through a secure checkout. For billers, doxo’s network-driven platform enables online and mobile payments with a ridiculously simple integration, radically lower costs, and game-changing features that are unavailable with legacy bill pay vendors. For fintech partners, doxo delivers financial innovations to consumers across 97% of US Zip Codes, paying from more than 8,000 financial institutions to over 120,000 billers in 45+ service categories. For employees, doxo is a creative, ever-learning team that is passionate about building fintech tools that dramatically improve the bill pay experience. For investors, doxo provides an extraordinary opportunity to invest alongside Jackson Square Ventures, MDV, and Bezos Expeditions to disrupt a market that accounts for over $4T of US Household spend. To learn more, visit doxo.com.

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